Job Title: Certification Secretariat / Program Coordinator
Organization: FIDO Alliance
Location: Remote
Reports To: Certification Director
Employment Type: Full-Time

About FIDO Alliance

The FIDO (Fast IDentity Online) Alliance is an open industry association focused on creating authentication standards that reduce the world’s reliance on passwords. Through collaboration with global stakeholders, FIDO drives the adoption of strong authentication and identity verification solutions that are secure, private, and easy to use.

Position Overview

The Certification Secretariat / Program Coordinator is responsible for supporting the day-to-day operations and administration of the FIDO Certification programs. This role focuses on coordinating certification processes, maintaining documentation, managing communications with implementers and laboratories, and ensuring smooth execution of scheduled events and activities. The ideal candidate will have experience in program coordination, excellent organizational and communication skills, attention to detail, and the ability to manage multiple administrative tasks in a dynamic, association-driven environment.

Key Responsibilities

Certification Program Support:

• Coordinate and administer FIDO Certification programs for implementers across several types of product certification schemes. 
• Lead the execution of certification program processes and procedures, tracking and validating the completion of certification steps according to established requirements and policies. 
• Coordinate and administer logistics for interoperability and laboratory testing.
• Administer certification invoicing, payment tracking, certificate issuance, and maintenance processes according to established procedures and policies.
• Facilitate NDA and trademark license processes related to certification activities.
• Maintain organized certification documentation and filing systems.

Event and Meeting Support:

• Coordinate and administer certification-related events, including registration, scheduling, participant logistics, communications, materials preparation, and reporting.
• Attend relevant FIDO Alliance Working Group, Staff, and Implementer meetings to support certification-related activities and take meeting notes as needed.

General Administrative Support:

• Triage and support all inbound inquiries related to certification. 
• Administer and support certification requirements and policy enforcement.
• Support coordination between FIDO Certification Staff, including Secretariats, Leadership, and Implementers. 
• Support operationalizing incremental updates and new certification schemes. 
• Assist with certification databases and reporting requirements.

Required Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5+ years of administrative, project/program coordination, or operations support experience, preferably within a technology consortium, standards body, or nonprofit organization.
• Excellent written and verbal communication skills.
• Proficiency with productivity tools, including Microsoft Office and Google Workspace.

Preferred Qualifications

• Experience working in certification bodies, laboratories, membership-based, or nonprofit standard organizations.
• Familiarity with product testing, certification, or technical standards.
• Basic knowledge of identity, authentication, or cybersecurity technologies.
• Exposure to project management tools (e.g., Asana, Jira).

Compensation

Salary commensurate with experience. This role may be filled as either a full-time employee or a contract position.

Application Instructions

Please submit your application by emailing your resume and a brief cover letter outlining your interest in this role to: jobs@fidoalliance.org. Applications will be accepted through September 15, 2025.