Definitions
Face or touch unlock
Authentication built into a device such as a phone or laptop.
Security key
A single purpose hardware device for authentication across platforms, browsers, and applications. Often connects to a device via USB or NFC.
Sign in
“Sign in” is a verb and “sign-in” is a noun.
Example
Sign in to this site with your sign-in information.
Log in to this site with your login information.
Notice that the noun “sign-in” has a dash while the noun “login” does not.
Awareness: pre sign-in (option 1)
Body
To set up new sign in options, visit Security and Privacy after signing in.
Graphic
Fingerprint icon
Related resource
Use the source asset in the UI Kit.
Awareness: pre sign-in (option 2)
Body
Enable your device biometrics to access [resource name].
Graphic
Fingerprint icon
Related resource
Use the source asset in the UI Kit.
Awareness: post sign-in (option 1)
Body
To set up additional sign in options visit Security and Privacy
Graphic
Fingerprint icon
Action
Security and privacy
Related resource
Use the source asset in the UI Kit.
Awareness post sign-in (option 2)
Body
You’re eligible for a simpler sign in! Learn how you can skip your password the next time you sign in.
Action
Register now
Related resources
Use the source asset in the UI Kit.
Increase security alert
Body
We recommend increasing the security of your account(s) by adding additional authentication methods below.”
Graphic
Fingerprint icon and security key icon
Action
Dismiss
Related resource
Use the source asset in the UI Kit.
Passwordless registration
Headline
Simply sign in without your password
Body
Sign into this account with the method you already use on your computer. Accessing your account is just a look, touch, or PIN away.
Action
Register
Action
Learn more
Related resources
Use the source asset in the UI Kit.
Passwordless registration: Success
Headline
Success!
Body
Your new sign-in for this account is ready to use.
Action
Done
Related resources
Use the source asset in the UI Kit.
Passwordless registration: Error
Headline
Something went wrong
Body
FIDO registration failed. Register with the method you use to unlock your computer.
Action
Try Again
Related resources
Use the source asset in the UI Kit.
Passwordless authentication
Headline
Good afternoon.
Action
Sign in
Action
Switch user
Action
Sign in another way
Related resources
Use the source asset in the UI Kit.
Learn about security keys
Action
Show more / Show less
Graphic
Security key icon
Body
What is a security key?
A security key is a small, physical device that works in addition to your password on sites that support it. A single key can be used with multiple accounts or sites.
Why should I use a security key?
Security keys protect you against imposter websites that try to steal sign-in credentials (like usernames and passwords). Other forms of 2-factor authentication (including text, email, messages, authenticator apps, and push notifications) do not give you the same level of protection as a security key.
How security keys work
You must first add security keys using the button above. Once added, you’ll be required to use them after signing in with your username and password. Doing this creates one of the strongest forms of authentication available to protect your account.
What security technology do security keys use?
Most keys use an authentication “standard” called FIDO® which allows for secure authentication without drivers or software. When a user signs in a website with a key, FIDO® cryptographically signs a challenge from the browser that verifies the website’s actual domain name, which provides strong protection against phishing (e.g., when a fake website is used to trick users into sharing personal information). An attacker would need to control the website domain name or the browser to get a usable signature from the key.
Why do security keys look like thumb drives?
Although hardware security keys may resemble thumb drives and are sometimes inserted into your computer’s USB port, they are not storage devices. Your personal information is not trackable or linkable across sites or online accounts when using a security key.
What happens if my security key gets stolen?
The key works in addition to your password, not as a replacement for it. If someone steals the key, they still can’t get into your bank account without knowing your password (or which sites are registered with your key). You can sign in with a backup method and remove the stolen key from your account.
Add more than one security key
Adding multiple security keys is highly recommended. If your security key is lost or stolen and you do not have a registered backup security key (or other backup authentication method), access to your account could be interrupted while we verify your identity. We recommend keeping one key easily accessible and another stored separately in a safe space.
Purchase security keys
Security keys vary by manufacturer and can be purchased from mainly online retailers. We recommend FIDO certified keys. See a list of FIDOⓇ certified keys. (https://fidoalliance.org/certification/fido-certified-products/)
Name your security keys
Give your security key a friendly “nickname” that only you can see, so you know which key you registered with this account at a later point in time.
Related resources
Use the source asset in the UI Kit.
Add security key
Headline
Add security key
Graphic
Security key illustration
Body
A security key(s) allows you to complete two-step verification conveniently and more securely, when signing into DigitalBank. To get started, give your security key a nickname so you know which key(s) you registered at a later point in time.
Input field label
Security key nickname (only visible to you)
Input field hint
Security key nickname. E.g. “My main yellow key”
Action
Cancel
Action
Continue
Related resources
Use the source asset in the UI Kit.
Add security key: Success
Headline
Successfully added
Graphic
Security key with a checkmark.
Body
“[key name]” was added to your account and is ready to use. Keep it easily accessible so you can sign in to Digital Bank. Insert your key only when prompted.
Only one security key is registered.
We recommend adding at least two security keys in case one is lost or stolen. Keep one easily accessible and another stored separately in a safe place.
Graphic
Pair of security keys
Body
Would you like to add another key?
Action
Yes, add another
Action
No, I’m done for now
Related resources
Use the source asset in the UI Kit.
Add security key: Error
Headline
Something went wrong
Graphic
Security key with a red “X”
Body
A security key(s) allows you to complete two-step verification conveniently and more securely, when signing into DigitalBank. To get started, give your security key a nickname so you know which key(s) you registered at a later point in time.
Input field label
Security key nickname (only visible to you)
Input field hint
Security key nickname. E.g. “My main yellow key”
Action
Cancel
Action
Try again
Related resources
Use the source asset in the UI Kit.
Security key management
Headline
Security key
Action
+ Add security key
Body
[key name] [date and time added] [date and time last used] [manufacturer information]
NOTE: optional manufacturer information if attestation is used
Action
Rename
Action
Remove
Related resources
Use the source asset in the UI Kit.
Security key authentication
Headline
Connect your security key
Body
When you’re ready to authenticate, click “Use the security key” button.
Action
Cancel
Action
Use security key
Action
Sign in another way
Related resources
Use the source asset in the UI Kit.