FIDO Security Key UX Guidelines

The FIDO Security Key UX Guidelines are a set of best practices to help online service providers design a better, more consistent user experience for the consumer security key audience and ultimately maximize adoption. The document provides UX guidelines for all major steps of a consumer’s journey with FIDO security keys: awareness; consideration; enrollment; management; and authentication.

Desktop Authenticator UX Guidelines

The FIDO Desktop Authenticator UX Guidelines are a set of best practices to help service providers encourage their customers to log in with FIDO-based platform authenticators in desktop environments. These guidelines aim to accelerate decision-making during FIDO implementation and specify what information and controls should be given to users through their journey, from FIDO awareness to registration and subsequent logins.

Developed with Industry Collaboration

The FIDO Alliance’s UX Guidelines are deliverables from the FIDO Alliance UX Task Force, which has included participation from the following member companies: Bank of America, eBay, Feitian, Google, IBM, Idemia, Intuit, JP Morgan Chase Bank, Meta, Microsoft, NIST, OneSpan North America, Onfido, Trusona, Trustkey, Visa, VMware, and Yubico.

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