FIDO Alliance’s second annual Online Authentication Barometer reveals the habits, trends and adoption of authentication technologies
Summary of key findings:
- Entering passwords has dropped globally – by 5% – 9% across all use-cases tracked, as people adopt more convenient ways of logging in.
- Yet passwords are still the most-used authentication method and they are proving costly to service providers – 59% of people gave up on accessing online services and 43% abandoned purchases in a given month.
- The use of SMS OTPs has increased globally – by 1% – 4% as it is increasingly offered by service providers as a multi-factor authentication method.
- Businesses need a way to offer people the convenience they want without sacrificing security – passkeys is one new approach and is on the radars of 48% of 18-34 year-olds.
- The metaverse has gained traction yet phishable authentication dominates despite security concerns – 61% of metaverse users are concerned over their security and privacy yet 38% use a password.
