87% of companies have, or are in the midst of, rolling out passkeys with goals tied to improved user experience, enhanced security, and compliance, according to the FIDO Alliance.
Key findings
Enterprises understand the value of passkeys for workforce sign-ins. Most decision makers (87%) report deploying passkeys at their companies. Of these, 47% report rolling out a mix of device-bound passkeys (on physical security keys and/or cards) and synced passkeys (synced securely across the user’s devices).
Organizations are prioritizing passkey rollouts to users with access to sensitive data and applications, including the three most commonly cited priority groups: Those requiring access to IP (39%), users with admin accounts (39%), and users at the executive level (34%). Organizations leverage communication, training, and documentation within these deployments to increase adoption.
Passkey deployments are linked to significant security and business benefits. Respondents report moderate to strong positive impacts on user experience (82%), security (90%), help center call reduction (77%), productivity (73%), and digital transformation goals (83%).
Groups that do not have active passkey projects cite complexity (43%), costs (33%), and lack of clarity (29%) about implementation as reasons. This signals a need for increased education for enterprises on rollout strategies to reduce concerns, as there is a correlation between these perceived challenges and the proven benefits of passkeys.