A Snapshot of Passkey Deployments for Employee Sign-ins in the U.S. and UK
Key findings
- Enterprises understand the value of passkeys and the majority are rolling out passkeys for workforce sign-ins: The majority have either deployed or are in the midst of deploying passkeys with goals tied to improved user experience, enhanced security, and standards/regulatory compliance. Those that are deploying are rolling out a mix of device-bound and synced passkeys.
- Enterprises are prioritizing passkey rollouts to users with access to sensitive data and applications, and are leveraging communication, training and documentation to increase adoption.
- Enterprises are reporting significant security and business benefits after rolling out passkeys: they report positive impacts on user experience, security, cost reduction, productivity and digital transformation goals — and are seeing declines in usage of legacy authentication methods. Interestingly, these benefits directly correlate with what businesses who aren’t yet using passkeys dislike most about their current authentication methods: that they can be compromised, are costly, and difficult to use.
- Organizations that do not have active passkey projects cite complexity, costs and overall lack of clarity about implementation as reasons, signaling a need for increased education to enterprises on rollout strategies to reduce concerns.
