December 1, 2020

TechRepublic: Consumers share their top frustrations about online retail purchasing

According to new research released today by the FIDO Alliance, consumers are abandoning online shopping carts because of the hassle dealing with passwords. A survey of 1,000 consumers in the US, pointed to passwords as the top cause of frustration among online buyers. Some 58% of the respondents said they’ve abandoned purchases due to the difficulty of managing passwords.

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