Verdict: Essential retail cybersecurity predictions to retain customers in 2022

FIDO Alliance’s Executive Director and Chief Marketing Office cybersecurity predictions: “In 2022, we predict online merchants and financial services players to start scrutinizing legacy ‘step-up’ authentication methods – such as SMS OTPs and push notifications – and look to new payment and authentication industry innovations that cause less friction. Delegated authentication is one leading example, enabling merchants and wallet providers to combine their own authentication or log-in processes with the EMV 3DS request to approve purchases. This makes the UX for customers super simple, only requiring them to authenticate once to both login and authorise a payment, while offering the highest level of security and meeting 2FA requirements.” Read more.